What Netflix did right, and what it did wrong
http://dervishcom.blogspot.com/2011/09/what-netflix-did-right-and-what-it-did.html
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Netflix can't seem to do anything right, if you ask its customers. Meanwhile, tech analysts are heaping praise on the company, though the market isn't as sure — Netflix stock is bouncing up and down on the company's decision to split its DVD and streaming businesses into two separate companies. Right now, it appears that Netflix may have done the right thing for its business in the wrong way.
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Source: http://feeds.washingtonpost.com/click.phdo?i=85d23f5b6dc1f0d0484aabbe27406e35
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